Feedback, Suggestions or Complaints
Posity is committed to providing the best services possible. We’d love to hear from you and take your feedback seriously. Feedback may include:
Positive Feedback
These are things that you think we’re doing well or may be recognition of a person who has helped you. By telling us what you like, we can aim to continue to do these things and provide feedback to staff.
Suggestions
Your ideas on how we can improve things or do things better can help us to improve our services and ensure they meet your needs and wants.
Complaints
We want to know when you’re not happy about an experience you’ve had with Posity. A complaint can be about a person, a service or something you have experienced. We will respond to any complaints received within three working days.