Administration

Ruby Nelson

Intake Officer

Ruby is our newest Administration and Intake Officer based in our Bundoora Clinic.

Ruby aims to make all those we work with feel welcomed and comfortable every step of their journey with Posity. She intends to smoothly onboard new participants with a friendly and informative approach. She will be the first point of contact for any prospective and new participants and hopes to provide helpful service with a smile.

With a varied background, Ruby has worked in hospitals, pathology laboratories and in customer facing roles, finding a spark for helping people in whatever capacity she can. She loves to work in spaces that allow her to light up someone’s day. Ruby aspires to be the helping hand to move participants and their carers into a long and prosperous relationship with the team here at Posity. In her role, Ruby will be able to help you move through intake forms, answer any questions you may have and connect you with a clinician with tailored expertise and experience.

Outside of work hours, you may find Ruby at a pilates class or perusing a Sunday market with family and friends. Ruby also has a passion for indoor hobbies such as online gaming and reading. Ruby will likely be curled up with a book after hours as she is an avid reader of both fiction and non-fiction novels from her local library. She is a believer that we never stop learning in life and aims to broaden her knowledge to provide the most up-to-date and helpful information possible to you and your family.